Whenever an event triggers a plugin logic, a message is sent to the CRM Organization Web Service where it can be read or modified by other plugins or any core operations of the platform. The Event Processing Framework in CRM processes the synchronous and asynchronous plugin requests by passing it to the event execution pipeline. You want to automate processes such as sending e-mails to your customers on certain events in CRM. You want to dynamically calculate the field values when any record is opened. You want to call an external web service on certain events such as saving or updating a record. You want to execute some business logic such as updating certain fields of a record or updating related records, etc. Some scenarios where you would write a plugin are − Plugins are written in either C# or VB and can run either in synchronous or asynchronous mode. Plug-ins act as event handlers and are registered to execute on a particular event in CRM. A plug-in is a custom business logic that integrates with Microsoft Dynamics CRM to modify or extend the standard behavior of the platform.
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